Senior Customer Assistant - IKEA Power Centre

Watsons · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Watsons is seeking a dedicated Senior Customer Assistant to join our IKEA Power Centre team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support. You will work in a fast-paced environment, assisting customers with their purchases, answering questions, and ensuring a positive shopping experience. This is a great opportunity for someone looking to develop their customer service skills and make a difference in the lives of our customers.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to all customers, ensuring their shopping experience is positive and enjoyable.,Assist customers with their purchases, including helping them find products, explaining features and benefits, and processing transactions.,Answer customer questions about products, store policies, and promotions, providing accurate and helpful information.,Handle customer complaints and concerns professionally and effectively, working to resolve issues to the customer's satisfaction.,Maintain a clean and organized store environment, including stocking products, organizing displays, and assisting with inventory management.,Collaborate with team members to ensure smooth store operations and a positive customer experience.,Stay up-to-date with store policies, procedures, and promotions, and communicate this information to customers and team members as needed.,Participate in training and development opportunities to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in a customer service or retail environment.,Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.,Excellent problem-solving and decision-making skills, with the ability to handle difficult situations calmly and professionally.,Ability to work well under pressure and meet deadlines in a fast-paced environment.,Proficiency in using computers and other technology, including point-of-sale systems and inventory management software.,Familiarity with IKEA products and services is a plus.,Ability to lift and move items weighing up to 20 kg.,Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

Customer serviceRetailSalesProblem-solvingCommunicationTeamworkTime managementTechnical proficiency
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